You may come across errors that can be amended via the following solutions:
- Subscriber cannot be added - Ensure all mandatory fields are complete and try again.
- Subscriber belongs to another account - Subscriber must contact the admin of the other business account within your company and have their access revoked. Once revoked on the other account, a subscriber can be added to the new business account within your company.
- Subscriber email address doesn’t match whitelist domains - Try again using an email address that matches whitelist domains or contact customer service to have the domain added to the whitelist.